Terms of Service

1. Service Scope

easy2match provides a cloud software platform connecting sports clubs ("Clubs") and amateur players ("Users") for managing court bookings, matchmaking, friendly matches, competitions, and tournaments.

2. Role of easy2match

The platform acts exclusively as a technological intermediary. easy2match does not own, lease, or manage sports facilities or courts, nor does it supervise physical court conditions or game safety. Users participate in sports activities voluntarily and at their own risk.

3. Payments and Platform Fees

Payments from Users to Clubs are made directly at the Club or from the wallet balance the Club manages on the platform; the platform does not process online payments. easy2match does not hold or escrow court booking amounts. Individual subscription fees or SaaS fees are billed transparently under the applicable pricing tier.

4. Verification and User Obligations

Users are solely responsible for the accuracy and authenticity of all submitted profile details and uploaded identity documents. Misrepresentation or fraudulent submission of medical certificates or identity documents may result in immediate suspension.

5. Cancellations, Refunds and Club Policies

Court booking reservations, cancellation cut-off times, rain check policies, and refund approvals are governed solely by each individual Club's internal regulations. easy2match does not issue court booking refunds directly. Any dispute regarding bookings or court conditions must be addressed directly with the hosting Club.

6. Limitation of Liability

Sports activities carry inherent risks of physical exertion and bodily injury. To the fullest extent permitted by applicable law, easy2match and its affiliates disclaim all liability for personal injury, illness, property loss, or consequential damages resulting from sports participation or matches scheduled via the platform.

7. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Italy. Any disputes arising from or relating to platform services that cannot be settled amicably shall be submitted to the exclusive jurisdiction of the competent Italian courts, without prejudice to mandatory statutory consumer protections.